B2B Customer-Centric Marketing Strategy

Great Content is A Staple of Content Marketing

StaplesBut to make content marketing work, you’ll need a few more staples.

I recently had a conversation with a customer regarding what value there is by sharing more of his marketing content in a variety of channels. He referred to it as multi-channel for multi-devices or as some say, cross-channel marketing.

It sounds good, works good and it is in use by many firms today. So what can go wrong?

  • The failure of not creating enough knowledge based content is usually a kink in the marketing pipeline.
  • Companies hoping to see good results need to be on the channel(s) customers prefer to use. This in most cases can be more than one channel.
  • The content must be beneficial and offer solutions that can make their day go by a little easier for the receiver of your content.
  • The use of analytics and assessing the data is critical for success.

Missing even one of the above, could impact your desired results.

Tracking and analytics support content marketing.

It’s an important part that should not be neglected. There are very few people who will acknowledge reading content and even less who will give you their opinion. That is, unless they have a bone of contention about the content, but that’s another story.

But data is able to tell you what you need to know. Are we on the right track? Should we post more on a customer issue we solved? Do we have sales bring them a specific report on how we resolved a similar issue?

Today, these are questions that can be answered.

When an article is posted or linked we are able to ascertain the amount of views, time on the pages, etc. Having that information can tell us the importance of the content and how many eyes viewed it. Studying analytics and data leads to better content and results.

Better business relationships start with awareness of your products and services. It’s up to you to keep nurturing the contact with the right content she appreciates receiving. Data analysis and input from the sales team keep the right content hitting her desk in a timely fashion.

Marketing and sales must work together.

Marketing sets the table and sales will get the order. Seeing results, studying the data, testing ideas and giving sales the tools they need, is creating a better return on investment than ever before.

A good relationship with a supplier of content, studying analytics and placement is all about saving time and making money.

Please give us a call, or send me a comment for more information about a successful marketing content program.

Thanks for reading and please share with others.

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Everything marketing starts and ends with your customers… cater to them, listen to them and react to them. The results will amaze you.

© 2014 by the Marketing Communications Group, Inc. No part of this publication may be stored in a retrieval system, transmitted, or reproduced in any way, including but not limited to digital copying and printing without the prior agreement and written permission of the publisher. Photographs are purchased from such companies as I-Stock, Solid Stock Art, Windows Clip Art, DepositPhotos, HubSpot or John Deuerling.



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